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Ticnet dialogue agent for social media platforms

Goal

The goal of the project is to evaluate and develop further an existing TDM interface to the Ticnet ticket booking service. The app communicates with users through text interaction in social media services, and optionally also using spoken interaction in a smartphone app.

Problem description

Talkamatic have developed a rough prototype for a Ticnet application which allows written (in a terminal window) or spoken (on a smartphone) interaction. Ticnet want a more extensive prototype which communicates with users through text interaction in social media services. The prototype should be deployed by a test group and evaluated using a variety of methods including user surveys.

The role of Talkamatic will be (1) technical support concerning TDM application development and (2) to formulate requirements and give feedback on ideas and prototypes.

The role of Ticnet will be (1) technical support concerning their APIs and services, and (2) to formulate requirements and give feedback on ideas and prototypes.

Recommended skills

Python programming. Familiarity with other lanuages (C++, Java,PHP) is a plus. Familiarity with the concepts of APIs as well as guidelines, tools and processes for software development is also a plus.

Supervisors

  • Staffan Larsson(FLoV, GU)
  • External supervisor from Talkamatic AB.
  • Requirements, feedback, comments from Ticnet.

Ticnet is the leading marketplace in Sweden for events in sports, culture, music and entertainment. Ticnet is since 2004 a wholly owned subsidiary of American Ticketmaster. Ticnet conveys about 12 million tickets/year spread over 25,000 events. Ticnet.se has 1 100 000 unique visitors each month.

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Page updated: 2016-10-31 17:06

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